FAQ Bandito

How much does shipping cost?
Currently, we offer free shipping to the US. We are working hard to minimize shipping costs to the rest of the world. International shipping prices will be ...
Sun, 3 Jun, 2018 at 6:23 PM
When will you start shipping?
We will ship the first batch of Banditos mid-August 2018 to everyone who participates in our referral program. We will ship to all other backers soon after!...
Sun, 3 Jun, 2018 at 6:25 PM
How do I get a refund?
Please contact us at support@guarden.co with the subject "Bandito Refund [your order number]" and we'll be happy to help you with your refund!...
Sun, 3 Jun, 2018 at 6:27 PM
How long will it take my order to arrive?
We want to make sure that you can have your Bandito as soon as possible. Once we start shipping our first batch in mid-August, you will recieve a shipping c...
Sun, 3 Jun, 2018 at 6:51 PM
How can I track my orders & payment?
Once you order, you will receive an order receipt email from Indiegogo containing your perk contribution. It will appear on your credit card statement as “I...
Sun, 3 Jun, 2018 at 6:52 PM
How can I track my shipment?
You will recieve a shipping email from Indiegogo once we ship your order in mid-August. Check this email for tracking information.
Sun, 3 Jun, 2018 at 6:52 PM
Can I change my shipping address?
You have until the end of the Bandito campaign to change your shipping address. Once the campaign ends, you will not be able to change your shipping informa...
Sun, 3 Jun, 2018 at 6:53 PM
Will I have to pay the import fees for the Bandito?
The answer to the question depends on the country of destination. Some countries may charge a customs duty. If you have trouble or any further requests, con...
Sun, 3 Jun, 2018 at 6:54 PM
Do you offer discounts for bulk buys?
Yes! We offer higher dicounts on our multi-pack perks. The Bandito is also a perfect gift for your friends, family, and loved ones. Check out our perks for ...
Sun, 3 Jun, 2018 at 6:55 PM
Where else can I buy a Bandito?
The Bandito is exclusively available on Indiegogo. Once the campaign is successfully completed, we will provide updates on retail locations!
Sun, 3 Jun, 2018 at 6:56 PM